K999 Privacy Policy — Your Data, Your Rights

01 Introduction & Purpose

K999 is one of Bangladesh's most trusted online gaming platforms. We believe your personal privacy is a fundamental right. This Privacy Policy explains how k999 collects, stores, and protects your information.

Our Privacy Policy is developed in line with international data protection standards. By using the k999 website or mobile app, you are considered to have agreed to this Privacy Policy. If you do not agree, please refrain from using the platform.

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02 Information We Collect

Various types of information are collected when you register and use the k999 platform. This data is gathered solely to provide you with the best possible experience.

Personally Identifiable Information

• Full name (as per national ID)
• Mobile Number & Email Address
• Date of birth and age verification details
• Residential address (optional)
• National ID or passport number (for KYC verification)

Financial Information

• BKash, Nagad or Rocket account number (for transaction verification only)
• Deposit and withdrawal history
• Gaming Transaction Records

Technical Information

• IP Address & Device Type
• Browser & Operating System Information
• Platform activity and log data
• Cookies & Session Data

Type of Information	Purpose of Collection	Mandatory?
Name & Contact	Account Creation & Communication	Yes
Identity Document	Age & Identity Verification (KYC)	Applicable on withdrawals
Payment Information	Transaction Processing	Yes
Device & IP	Security & Fraud Prevention	Automatic
Gaming Activity	Service Improvement & Reporting	Automatic

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03 Purpose of Data Use

K999 uses your data for specific, defined purposes only. It is never used for unrelated or unauthorized reasons. The key purposes are outlined below.

• To create, manage, and verify accounts.
• To process deposits, withdrawals, and bonuses.
• To prevent fraud, money laundering, and illegal activity.
• To provide customer service and technical support.
• To inform you about new promotions, bonuses, and offers (with your consent).
• To improve platform performance and user experience.
• To comply with legal and regulatory obligations.
• To monitor responsible gaming measures.

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04 Data Sharing Policy

K999 never sells your personal data. However, information may be shared in the limited circumstances described below.

When Information May Be Shared

• Payment processor: bKash, Nagad, Rocket — for processing transactions only.
• KYC Verification Authority: Authorized organizations for identity and age verification.
• Cybersecurity Partner: To detect and prevent fraud.
• Law Enforcement Agencies: By government order or court directive.
• Business succession: In the event of a change in ownership or merger of k999.

Every third-party partner is required to comply with our privacy standards. They are granted access only to the data necessary for their specific role.

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05 Cookies & Tracking Technologies

The k999 website and app use cookies and similar technologies to enhance your experience and ensure the platform functions correctly.

Cookie Types

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferences and language settings.
• Analytics cookies: To collect platform usage statistics.
• Marketing Cookies: To display relevant advertisements (with your consent).

You can disable non-essential cookies from your browser settings. However, some features may become limited as a result.

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06 Data Retention Period

K999 retains your data only for as long as necessary. Once the purpose is fulfilled, your information is securely deleted or anonymized.

• Active Account: Full data is retained for the duration of the active account.
• Closed accounts: Retained for up to 5 years from the closure date due to legal obligations.
• Financial Transactions: Up to 7 years, in accordance with Bangladesh Bank regulations.
• Log Data: Typically deleted automatically after 1 year.
• Marketing Consent: Until withdrawn, or for a maximum of 3 years.

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07 Your Privacy Rights

K999 believes you should have full control over your personal data. You can exercise the following rights at any time.

• Access: You can request a copy of all the information k999 holds about you.
• Correction: You may request corrections to any inaccurate or incomplete information.
• Deletion: You may request deletion of your data under certain circumstances.
• Processing restrictions: You may request that data processing be restricted under certain circumstances.
• Portability: You can request your data in a structured format.
• Objection: You may object to the use of your data for marketing purposes.
• Withdrawal of Consent: You may withdraw your consent to marketing communications at any time.

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08 Security Measures

K999 employs the latest technology to protect your data. Our security team monitors systems 24/7, ready to respond to any threat immediately.

• All data transfers are secured with 256-bit TLS/SSL encryption.
• Passwords are stored using bcrypt hashing — never in plain text.
• Payment details are not stored directly on our servers.
• Two-Factor Authentication (2FA) is available.
• Regular third-party security audits are conducted.
• Automatic alerts are sent when suspicious login activity is detected.
• Our data center complies with ISO 27001 certified security standards.

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09 Child Protection Policy

K999 strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that a minor has provided us with personal information, we will delete it immediately and close the associated account. If you believe a minor is using our platform, please notify our support team.

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10 Changes to Privacy Policy

K999 may update this Privacy Policy from time to time. Any significant changes will be announced on the website and communicated to your registered mobile number or email before taking effect.

• The date of any change will always be noted at the top of the page.
• Re-consent may be required for significant changes.
• Continued use of the platform after changes are made will be considered acceptance of the updated policy.